Legal · KIVOZA
Cookie Policy
This policy explains what cookies and similar technologies KIVOZA uses, why we use them, and how you can control them. It works alongside our Privacy Policy.
Effective Date: July 1, 2026 · Replaces all prior versions.
This Cookie Policy explains how KIVOZA, A service operated by Neel Networks ("KIVOZA", "we", "us", or "our") uses cookies and similar technologies on the KIVOZA website and applications (the "Platform"), and how you can manage your choices. It should be read together with our Privacy Policy, which explains how we handle personal information more generally.
You can review and change your cookie preferences at any time using our Cookie Settings. Essential cookies are always on because the Platform can't work without them; other categories are optional.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to remember your preferences, and to provide information to the site owner. We also use similar technologies — such as pixels, tags, local storage, and software development kits (SDKs) in our apps — and we refer to all of these together as "cookies" in this policy.
First-party vs third-party
- First-party cookies are set by KIVOZA directly.
- Third-party cookies are set by providers we use (for example, analytics or payment providers) when you use the Platform.
Session vs persistent
- Session cookies last only while your browser is open and are deleted when you close it.
- Persistent cookies remain for a set period or until you delete them, so the Platform can remember you on your next visit.
Why We Use Cookies
We use cookies to:
- make the Platform work and keep it secure, including signing you in and remembering your session;
- remember your settings and preferences, such as language and cookie choices;
- understand how the Platform is used so we can measure performance and improve it;
- help prevent fraud and protect the integrity of the marketplace;
- where you allow it, personalise content and measure the effectiveness of our marketing.
Your Consent & Choices
When you first visit the Platform, we present a cookie banner so you can accept or decline optional cookies. Essential cookies do not require consent because the Platform cannot function without them.
- Cookie Settings — change your preferences at any time via our Cookie Settings tool.
- Browser controls — most browsers let you block or delete cookies; note that blocking essential cookies may break parts of the Platform.
- Opt-out signals — where required by law, we honour recognised opt-out preference signals (such as Global Privacy Control) for applicable cookie categories.
- Do Not Track — browsers may offer a "Do Not Track" setting; because there is no common standard, we respond to it as described here and via our consent tools.
Strictly Necessary Cookies
These cookies are required for the Platform to work. They enable core functions such as security, signing in, and remembering your actions during a session. They cannot be switched off through our consent tools.
| Purpose | Examples | Typical duration |
|---|---|---|
| Session & sign-in | Keeps you logged in and maintains your session as you move around. | Session |
| Security | Helps protect against fraud and secure form submissions. | Session / short-lived |
| Load balancing | Keeps the Platform stable and responsive. | Session |
| Consent record | Remembers your cookie choices. | [e.g. 6–12 months] |
Functional / Preference Cookies
These cookies let the Platform remember choices you make to give you a better, more personal experience — such as your language or region and interface preferences. If you decline them, some conveniences may not be available.
| Purpose | Examples | Typical duration |
|---|---|---|
| Preferences | Remembers language, region, and display settings. | [e.g. up to 12 months] |
| Recent activity | Remembers non-essential state to improve your experience. | [e.g. up to 12 months] |
Analytics / Performance Cookies
These cookies help us understand how visitors use the Platform — which pages are visited, how people move through the flow, and where things can be improved. The information is used in aggregate to make the Platform better.
| Provider (example) | Purpose | Typical duration |
|---|---|---|
| [Analytics provider] | Measures usage, traffic sources, and performance in aggregate. | [e.g. up to 24 months] |
Marketing / Advertising Cookies
Where you allow it, these cookies help us and our partners show more relevant messages about KIVOZA and measure how our campaigns perform. They may be set by third-party advertising or social platforms.
| Provider (example) | Purpose | Typical duration |
|---|---|---|
| [Advertising/social platform] | Delivers and measures marketing about KIVOZA; may build interest profiles. | [e.g. up to 12–13 months] |
Third-Party Cookies
Some cookies are set by third parties whose services we use to run the Platform — for example, payment processors (during checkout), verification providers, analytics providers, and embedded content or social features.
These third parties process information under their own privacy and cookie policies, which we do not control. We encourage you to review their policies. Their inclusion does not imply endorsement, and any dealings with them are governed by their terms.
How to Manage or Delete Cookies
You have several ways to control cookies:
- Our Cookie Settings — accept or decline optional categories at any time via the Cookie Settings link.
- Browser settings — all major browsers let you view, block, and delete cookies; check your browser's help pages for instructions.
- Device settings — mobile devices offer controls for advertising identifiers used by apps.
- Opt-out tools — industry opt-out pages let you manage certain advertising cookies across participating providers.
Changes to This Policy
We may update this Cookie Policy as our use of cookies changes or as required by law. The current version is always available on the Platform, with the "Last Updated" date shown above. Where required, we will ask for your consent again. Continued use of the Platform after changes take effect constitutes acceptance of the updated policy for non-consent matters.
Contact Us
If you have any questions about our use of cookies, please reach out:
| Channel | Details |
|---|---|
| Privacy & cookies | [email protected] |
| General support | [email protected] |
| Company | KIVOZA, A service operated by Neel Networks |
| Website | kivoza.com |
For more on how we handle personal information, see our Privacy Policy.